Security Frequently Asked Questions

I just moved and need to change my locks, what should I do?

Well the first thing you need to figure out is if you want the locks replaced, or if you just want to have the pins replaced so that the old key doesn’t work and a new key does. Now is a good opportunity and time to get the old hardware replaced with something new if they are tarnished and old or not functioning at their best. If you like the hardware then you may rather just have us rekey the locks.

My safe is not working properly, what should I do?

Before having us send a technician to you and potentially costing you money, make sure that you’ve changed the batteries, and that there is nothing in the way of your locking mechanism. The two most common issues with safes are that they are over full, or the batteries are either dead or too drained to unlock the safe. See (website URL) for info on changing your batteries.

I’m locked out of my car/house, what should I do?

First check all the doors and make sure that you didn’t get lucky and accidentally leave one unlocked. Call anyone else who uses the vehicle or home and see if they have an extra key that they can bring you. If those don’t work, it’s time to call us to send a technician.

What type of payments do you take?

We take cash, check, and all major credit cards.

How soon can you come out?

Our availability is based on the location and prior scheduled jobs for our technicians. If we have someone in your area that is not doing another job we can typically be at the job site within 30-45 minutes. Otherwise you’ll have to call for availability.

Do you cut house keys?

We do, you’re welcome to visit one of our shops where we can cut keys for you. Alternatively if you have a locksmith on a job, they can cut standard keys for you on site. Be sure to ask them to make as many copies as you need plus at least one emergency extra key.

Do you cut and program car keys?

Yes, but call first. We’ll need the year, make, model, VIN Number and License Plate number of the car before we can be certain if we can program your key. If you have a key that just needs to be copied, it is usually a good deal less expensive than if you need us to make a whole new key for you.

Are my keys guaranteed to work?

A copy of a key is never as good as the original, but if you can bring us the lock we can almost always make a key to fit that lock. If we cut a key for you that didn’t work, bring it back to us so we can try to figure out what went wrong. If we used the wrong key blank, or if our cuts are bad, we will replace them.

Why should I choose “A” Locksmith?

If you ask any business why you should choose them, they will all say “because we are the best!” At “A” Locksmith, we aren’t interested in just making the sale today. We are interested in keeping your business for the next ten years at least. We don’t feed you catchy tag lines or offer “coupons” or “specials” to mask over priced products. Instead we focus on building enduring relationships with customers who know they are consistently getting a great deal, on great service, every time.